When to Delegate and When to Assign
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at 12:00 am
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When a task is assigned, the individual or group of individuals is responsible for the task or tasks assigned. When assigning a task it is important to know that the people being assigned have the skills necessary to complete the task assigned. If an assignment is given to someone who does not have the right training, it can proove to be frustrating for both the assigner and the assignee. Additionally it is important to know what is required of the assignment so that the objective can be met in a timely and efficient manner.
Delegating is very similar to assigning. When a task is delegated the person doing the delegating is still ultimately responsible for the outcome. The delegate is merely acting on behalf of the one delegating. These parties should be in frequent communication to help ensure that the goals and objectives of the delegation are being met. Something would be delegated when the person delegating does not have the skill needed, there are no specific skills required, or the things needing done are of a repetitive nature. It is critical that a timeline be set, and once the job is complete feedback needs to be provided to the completer of the task.
Regardless of if a task is delegated or assigned, the completers of the task should be provided positive feedback. The experience should be one of a learning and helpful nature for the worker and the business owner or manager.
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