Expertise Our people High Performance Model Industries Health Care Retail Financial Services Business Services More Industries Case studies Client list Global reach White papers Employee Surveys Our approach Analysis Acting on results Survey Compass Manager’s Guide Action plan tool View demo WorkTrends™ norms Products Engagement Performance climate Leadership Diversity Integrity Linkage Research 360 Exit surveys Data security Customer Surveys Our approach Executive interviewing Analysis Acting on results Action plan tool View demo Products Customer loyalty Customer service Competitive position Internal customer satisfaction Win/loss Data security About Us Leadership Team Careers Partners Contact us News & Events Press releases GWR in the news Press kit Identity guidelines Photo gallery Our approach Analysis Acting on results Survey Compass Manager’s Guide Action plan tool View demo WorkTrends™ norms Products Engagement Performance climate Leadership Diversity Integrity Linkage Research 360 Exit surveys Data security WorkTrends™ norms WorkTrends norms provide vital benchmarks to help you in interpreting survey results. Our comprehensive database allows for comparisons based on industry, location, job-type and level, tenure, race, gender and other important variables. It also includes a set of best practice organization norms, uniquely developed to provide a true best practice comparison. U.S. norms WorkTrends U.S. norms draws from a nation-wide panel survey of workers who are scientifically selected to match the latest U.S. census statistics. The database includes employees from over half of the Fortune 500 companies, including the following: Alcoa Allstate Insurance American Express AT&T Bank of America BellSouth Boeing Bristol-Meyers Squibb Cardinal Health Cisco Systems Citigroup Comcast Conoco Philips Costco Wholesale CVS Dell Disney Dow Chemical Electronic Data Systems Exxon Mobil FedEx Ford Motor Company General Electric General Motors Georgia-Pacific Hewlett-Packard Home Depot Honeywell IBM Intel JPMorgan Chase Johnson & Johnson Kroger Lockheed-Martin Lowe’s Mass Mutual Merck MetLife Morgan Stanley Motorola Northrop Grumman Procter & Gamble Safeway SBC Sears Sprint Supervalu Target Time Warner Tyson Foods United Parcel Service Verizon Wachovia Wal-Mart In a rare industry compliment, the National Academy of Sciences confirmed the value of WorkTrends. After a review of all available national databases of employee opinions, the academy selected WorkTrends as a source of data for a project that involved examining macro-level trends within the U.S. economy. Their book, The Changing Nature of Work, features WorkTrends data. WorkTrends International snapshot The Employer of Choice Index was built from WorkTrends data to provide a cumulative score on the elements that are most descriptive of an Employer of Choice culture. Here is a snapshot of the index across a number of countries. We provide country-level benchmark data for countries across the globe. For more information on country-level norms, please contact us at +1 612-332-6383. Find out more about our global capabilities. Internal Customer Satisfaction Gantz Wiley Research has Internal Customer Satisfaction norms for Finance, Technology, and Human Resource departments. Learn more WorkTrends™ report Find out what U.S. employees are saying about their work environments. © 2006 Gantz Wiley Research Home  •  Contact us  •  Site map