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Susan Palombo, M.B.A.
Vice President, Consulting Services
(612) 332-6383
spalombo@gantzwiley.com
Susan leads the Gantz Wiley Research consulting group with responsibility for client relationship management, products, and markets. She brings over 25 years of prior strategic consulting experience to Gantz Wiley Research including 13 years leading a strategic marketing consulting firm and 12 years at an advertising agency. Her expertise in strategic marketing, branding, business development, action planning and customer research helps drive revenue growth for clients. Her client expertise focuses in financial services, health care services, and business services. She is a frequent speaker at industry conferences, client conferences, colleges and universities on customer loyalty, understanding your customer, incorporating customer feedback into strategic marketing.
Education
Susan has a B.A. from the University of Texas, Austin and an M.B.A. from the Carlson School of Management, University of Minnesota. She has also completed a number of non-degreed programs in strategic planning and marketing planning at the graduate level.
Professional affiliations
Executive MBA Council, Carlson School of Management
Minnesota Zoo Foundation, Chair
The Blake School Board of Trustees, Chair of Governance Committee
LearningWorks, Advisory Board
Arijit Mukherji Memorial Scholarship, Carlson School of Management, Founder
Minnesota Women’s Economic Roundtable, Board of Directors
Human Resources Planning Society, Member
“The first step to initiating important change is listening.”
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